Staying up to date with software releases, fixes and technical support keeps your communications system running smoothly. Mitel Software Assurance and Support is a software support package that protects your Mitel communications investment by providing ongoing technical improvements and knowledgeable support.
Why choose Mitel Software Assurance
Deliver ongoing service improvements and maintain your operational efficiency and availability with the proactive operational and performance management tools included with Mitel’s Software Assurance Program.
Prepare for Digital Transformation
Your communications network is the foundation for your digital transformation. Stay current with the latest releases and security adjustments. Utilize performance, monitoring and management tools to optimize your system.
Maximize the investment you’ve made in your communications network and reduce risk against your IT assets by staying current on releases, optimizing your communications network and monitoring for irregular performance.
Software Assurance Components
- Keep-up-to-date on latest supported software
- Take advantage of new features
- Address system issues through software updates/fixes
- Enable proactive fault reporting and performance monitoring
- Access skilled Mitel technical support resources
Mitel Software Assurance Features
Standard Software Support and Assurance is Mitel’s core software support offering, which includes access to call-in technical support services during normal business hours. This software package gives you a base of support and keeps your software current.
Mitel’s Premium Software Support and Assurance provides you with support 24 hours a day, seven days a week. Know immediately when a voice quality problem is occurring, resolve problems quickly before they affect end users and elevate your overall network quality with Mitel Performance Analytics, included with your Premium Software Support and Assurance package.
*Reach out to a Mitel sales rep or partner to order Mitel Performance Analytics Plus
Elevate your Communications Network Visibility
Use Mitel Performance Analytics to know when a voice quality problem is occurring, to evaluate the effectiveness of your network for communications, to resolve problems quickly before they affect end users, and to elevate your overall network quality.Read More
Explore the Mitel Services Portfolio
Something not working? Our convenient repair services are available to authorizedPARTNERs for the repair of Mitel products and OEM products.
Proactively manage your voice solution and minimize downtime with Mitel Managed Services.
Mitel service agreements are designed to save you time and money, and are available in a variety of packages designed to accommodate the different levels needed by each customer.
Talk to a Service & Support Specialist